Computer Turns On but There's No Display — El Paso & Anthony, TX

Fans spin, lights come on, and the screen stays black. On a desktop this is often the graphics card or the cable; on a laptop it splits between the screen and the board.

Call (915) 886-7098 Drop-off details

What usually causes it

• Cable, adapter or monitor inputThe cheapest thing, so rule it out first.Cables in stock.
• Graphics cardArtefacts before it died is a strong hint.Assessed at the diagnostic.
• RAM not seated or failedVery common after moving a desktop.Often a no-charge fix at the counter.
• Screen, cable or board on a laptopAn external monitor test tells us which.Panels and assemblies in stock.

What it costs

Diagnostic	$99.95, paid up front and credited toward the repair if you go ahead. You get a firm price before you commit to the work.
Labour	$169.95/hr, billed in 30-minute increments and quoted as a firm number before work starts. Nothing is added to your bill after the fact.
Parts	Quoted with the job. We stock a lot of them, so for common repairs you are not waiting on a shipment.
Warranty	30 days on the work.
Our policy	No Fix = No Charge.

Parts for this on our shelf

If you would rather do the repair yourself, everything we stock can be bought outright.

• Screens & display assemblies
• All parts in stock

Questions people ask

What does it mean if an external monitor works?

It means the computer, its graphics and its board are all working, and the fault is in the built-in screen, its backlight or its cable. That is good news — it is the cheaper half of the machine to fix.

What does it cost to have you look at it?

The diagnostic is $99.95, paid up front and credited toward the repair if you go ahead. You get a firm price before any work starts and nothing is added to the bill afterwards. Labour is $169.95/hr, billed in 30-minute increments and quoted as a firm number before work starts.

Do you back the work?

Yes — a 30-day warranty on the work. If the same fault comes back inside that window, bring it in and we make it right.

Where are you and do I need an appointment?

816 Franklin St A, Anthony, TX 79821, a short drive from El Paso and Las Cruces. Walk in or call (915) 886-7098 — no appointment needed. Mon-Fri 11am-7pm - Saturday closed - Sunday 10am-4pm.

Getting here

816 Franklin St A, Anthony, TX 79821. We are on the El Paso–Las Cruces corridor, so it is an easy stop from El Paso, Canutillo and Las Cruces. Mon-Fri 11am-7pm - Saturday closed - Sunday 10am-4pm.

Call (915) 886-7098 Parts in stock