Laptop Keyboard Not Working — El Paso & Anthony, TX

Dead keys, keys that repeat, a whole row that stopped, or a trackpad that has given up. Usually the topcase, occasionally the cable.

Call (915) 886-7098 Drop-off details

What usually causes it

• Failed keyboard or topcaseOn most modern laptops the keyboard is part of the topcase.Topcases in stock for many models.
• Ribbon cableA whole block of keys stops at once.Cheaper than a topcase if that is all it is.
• Liquid damageSticky or intermittent keys after a spill.See our liquid damage page — the board matters more.
• Stuck key or debrisOne key only, often fixable at the counter.Sometimes there is no job here at all.

What it costs

Diagnostic	$99.95, paid up front and credited toward the repair if you go ahead. You get a firm price before you commit to the work.
Labour	$169.95/hr, billed in 30-minute increments and quoted as a firm number before work starts. Nothing is added to your bill after the fact.
Parts	Quoted with the job. We stock a lot of them, so for common repairs you are not waiting on a shipment.
Warranty	30 days on the work.
Our policy	No Fix = No Charge.

Parts for this on our shelf

If you would rather do the repair yourself, everything we stock can be bought outright.

• Keyboards & topcases
• All parts in stock

Questions people ask

Can you replace just one key?

Sometimes, if the clip and hinge underneath are intact. Often the practical repair is the whole topcase assembly, because that is how the machine was built. We will tell you which applies once we have seen it.

What does it cost to have you look at it?

The diagnostic is $99.95, paid up front and credited toward the repair if you go ahead. You get a firm price before any work starts and nothing is added to the bill afterwards. Labour is $169.95/hr, billed in 30-minute increments and quoted as a firm number before work starts.

Do you back the work?

Yes — a 30-day warranty on the work. If the same fault comes back inside that window, bring it in and we make it right.

Where are you and do I need an appointment?

816 Franklin St A, Anthony, TX 79821, a short drive from El Paso and Las Cruces. Walk in or call (915) 886-7098 — no appointment needed. Mon-Fri 11am-7pm - Saturday closed - Sunday 10am-4pm.

Getting here

816 Franklin St A, Anthony, TX 79821. We are on the El Paso–Las Cruces corridor, so it is an easy stop from El Paso, Canutillo and Las Cruces. Mon-Fri 11am-7pm - Saturday closed - Sunday 10am-4pm.

Call (915) 886-7098 Parts in stock