Privacy Policy

One Stop Computers & Repairs · 816 Franklin St, Anthony, TX 79821 · Last Updated: June 10, 2026

One Stop Computers & Repairs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at onestopcomputerstexas.com or interact with us.

1. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, and service inquiry details submitted via our contact form
• Phone number — when you voluntarily provide it by contacting us directly or opting in via our chat widget
• Device and usage data — browser type, pages visited, IP address, and referral source (collected automatically via analytics tools)
• Repair and service information — device details and issue descriptions provided when requesting service

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send appointment reminders and service status updates
• Send SMS messages to customers who have explicitly opted in via our chat widget
• Send promotional communications only to customers who have given prior express written consent
• Improve our website and services through analytics
• Comply with legal obligations

3. SMS / Text Message Communications

By opting in through our chat widget on this website, you consent to receive text messages from One Stop Computers & Repairs at the phone number you provide. Messages may include:

• Appointment reminders and confirmations
• Repair status updates
• Service notifications
• Promotional offers (only with prior express written consent)

Message frequency varies. Message and data rates may apply.

To opt out of SMS messages at any time, reply STOP to any message. For help, reply HELP or contact us at (915) 243-8027. Opting out will not affect your ability to receive service from us.

We do not sell or share your phone number or SMS opt-in data with third parties for their own marketing purposes.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers — trusted third-party tools used to operate our business (e.g., CRM, scheduling, email platforms), bound by confidentiality obligations
• Legal requirements — when required by law, court order, or government authority
• Business transfers — in connection with a merger, sale, or acquisition of assets

5. Cookies and Analytics

Our website uses cookies and analytics tools (including Google Tag Manager and Google Analytics) to understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise these rights, contact us using the information below.

8. Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our site after changes constitutes acceptance of the revised policy.

10. Terms of Service

Use of this website constitutes agreement to our standard terms of service. By submitting your information or opting in to SMS communications, you agree to be contacted by One Stop Computers & Repairs using the information provided. You may opt out at any time.