Monitoring, security, backup and support for Las Cruces businesses — delivered by a technician who drives to your office, not a ticket queue in another time zone. Twenty years on the Texas–New Mexico line, BBB A+, 377 five-star Google reviews.
Managed IT usually means someone remotes into your machine, and when that isn't enough you wait. We run a mobile service into Las Cruces, so the same person who monitors your systems is the person who walks through the door when a switch dies or a workstation won't boot. For a business with between three and forty computers that is the difference between a lost morning and a lost week.
What is actually managed: your machines are monitored so failing drives and full disks get caught before they stop anyone working, updates and security patches are kept current, backups are checked rather than assumed, and someone answers the phone who already knows how your office is put together. Anthony sits on the state line between the two cities — about 25 minutes from Las Cruces and 20 from central El Paso, which is why we can cover both properly rather than claiming one and servicing the other badly.
We are deliberately not the biggest IT company in southern New Mexico. We are the one where the owner knows your name, the price is agreed before the work, and nobody gets locked into a contract to receive help. If your current provider bills you monthly and you cannot remember the last time you spoke to a human there, that is the problem we exist to fix.
Not a bullet list of buzzwords — the specific work that gets done every month.
Monitored for failing drives, full disks, overheating and failed updates. Machines get replaced on a plan instead of on the morning they die.
Operating system and application patching kept current, endpoint protection in place, and the boring permissions hygiene that stops most ransomware before it starts.
Backups configured, monitored and — the part almost everyone skips — test-restored, because a backup nobody has restored from is a hope, not a backup.
Routers, switches, access points and cabling. Coverage designed for the building rather than patched with another extender in the hallway.
Mailboxes, shared files, licences and accounts — set up properly, and cleaned up when staff leave so a former employee still has no way in.
One number. The person who picks up has seen your setup. No ticket triage before anyone will speak to you.
Being straight about the limits saves you a trip and saves us both time.
We run a mobile service into Las Cruces. Remote support handles what it can, and when it can't, someone drives out — which is the whole point.
A monthly arrangement is available if predictable cost suits you. It is not a condition of us picking up the phone. Plenty of clients call us when they need us and that is a perfectly good way to work.
Line-of-business software written for one industry, regulated environments that need a compliance auditor, enterprise infrastructure — those belong to specialists. We will tell you rather than learn on your money.
Before monitoring, before security, before anything. Nearly every business disaster we have been called into was survivable with a backup somebody had actually tested.
Managed IT is quoted per business, before it starts. The number depends on how many machines and users you have and what is included, so call 915-886-7098, describe the setup, and we’ll give you a clear monthly figure. You approve it before anything begins.
Prefer to pay only when you need us? That works too. One-off business work follows the same $99.95 diagnostic as everything else, credited toward the repair if you go ahead.
No fix = no repair charge. If we can’t solve it, you don’t pay for a repair.
Simple, transparent, and built around your approval — you see the diagnosis and price before we touch anything.
Drop off your device at 816 Franklin St A, Anthony, or call 915-886-7098 to describe the issue.
We diagnose the problem and give you a clear, itemized estimate with photos of the actual issue before any work begins.
Approve or decline by text. Nothing gets fixed until you say go.
Most repairs are same-day. We text you the moment it’s ready for pickup.
We support businesses in Las Cruces, Mesilla, Mesilla Park, Doña Ana, University Park and NMSU, Talavera, Organ, Radium Springs, Vado, Mesquite, La Mesa, Chaparral, Sunland Park and Santa Teresa, plus El Paso and Anthony on the Texas side. Anthony sits on the state line between the two cities — about 25 minutes from Las Cruces and 20 from central El Paso. If you are not sure whether your setup is something we cover, call and describe it — we will tell you straight either way.
A few of the 377 five-star reviews from customers across El Paso, Las Cruces, and Anthony.
"Dwane made my horrible experience alot better. Thank you so much for all the help in getting me going again online"
"Best service I have had"
"Very Professional & friendly. love the store setup. Very clean, kind & welcoming. Will definitely be going back"
Describe what your business runs on and what keeps going wrong. We will tell you honestly whether we are the right fit.
📞 Call 915-886-7098 Now