Dies by lunchtime. Only charges if you hold the cable just so. Went in the pool. Or it works fine and you just need everything moved onto the new one. We fix phones and tablets for Las Cruces.
Two faults account for most of the phones we see, and neither means the phone is finished. The charging port fills with pocket lint and stops making proper contact, or it gets levered loose over a couple of years of plugging in at an angle. The battery reaches the end of its chemistry and drops from a full day to half a morning. Both are replaceable and both are far cheaper than a new handset.
Water is the one where speed decides everything. Get it out, power it OFF, and do not plug it in to see if it still charges — putting current through a wet board is what turns a recoverable phone into a dead one. Rice does nothing useful. What helps is getting it opened and properly cleaned before corrosion sets in, which starts in hours rather than days.
The other job people underestimate is moving to a new phone. Photos, messages, two-factor apps and accounts do not always come across cleanly, and the authenticator app is the one that locks people out of their own email. We do that transfer properly. We run a mobile service into Las Cruces — a technician drives to you. Work that needs a bench comes back to the shop in Anthony, about 25 minutes south, and returns to you when it is done.
iPhone, Samsung, Google and most Android handsets and tablets.
A phone that dies by lunchtime is usually a two-year-old battery, not a worn-out phone. Replacement restores a full day.
Only charges at one angle, or has stopped entirely. Often lint compacted in the port; sometimes a loose port that needs re-seating.
Power it off, do not charge it, bring it in fast. Cleaning before corrosion spreads is what decides whether it survives.
Photos, messages, accounts and — the one people forget — authenticator apps moved across without locking you out.
Callers cannot hear you, sound is distorted, or the camera will not focus. All replaceable parts.
The same faults, plus the charge ports that take the worst of it on a device that gets used flat on a table.
Being straight about the limits saves you a trip and saves us both time.
It is folklore. What matters is not powering the device on and getting it opened and cleaned quickly.
Most repairs do not touch your data, but a phone that has already failed once can fail again. If it still turns on, back it up now.
If a device is locked to an Apple or Google account that is not yours, we cannot unlock it. That is the security feature working correctly.
Screens have their own pricing logic — see our screen repair page, which explains why the quotes vary so much.
Simple, transparent, and built around your approval — you see the diagnosis and price before we touch anything.
Drop off your device at 816 Franklin St A, Anthony, or call 915-886-7098 to describe the issue.
We diagnose the problem and give you a clear, itemized estimate with photos of the actual issue before any work begins.
Approve or decline by text. Nothing gets fixed until you say go.
Most repairs are same-day. We text you the moment it’s ready for pickup.
We repair phones and tablets for customers in Las Cruces, Mesilla, Mesilla Park, Doña Ana, University Park and NMSU, Talavera, Organ, Radium Springs, Vado, Mesquite, La Mesa, Chaparral, Sunland Park and Santa Teresa, plus El Paso and Anthony.
A few of the 377 five-star reviews from customers across El Paso, Las Cruces, and Anthony.
"Excellent service! One Stop Computers got my system back up and running fast. Honest pricing, great communication, and they really know their stuff. If you need repairs, upgrades, or help with your computer, this is the place to go."
"Super nice lady her was Tamika lots of great stuff to choose from and they offer repairs five stars"
"The experience was great. The employees were patient with me and they also communicated really well whenever they had updates regarding my laptop."
Make, model and the fault. If it got wet, say so first — that changes what we tell you to do in the next ten minutes.
📞 Call 915-886-7098 Now