📍 816 Franklin St A, Anthony, TX  |  Checking hours...  |  BBB Accredited · A+ Rating
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Virus & Malware Removal in El Paso

Pop-ups taking over? Computer crawling, locked, or hijacked? We remove viruses, spyware, ransomware, and scams completely — then set you up so it doesn’t come back.

No Fix = No Repair Charge
Same-Day Service Available
404 Google Reviews · 5.0★
BBB Accredited A+

Clean It Out — For Good

A single bad click can flood your computer with pop-ups, steal your passwords, or lock your files behind ransomware. One Stop Computers removes infections that built-in scanners and big-box stores miss. We don’t just delete what’s visible — we dig out the rootkits, browser hijackers, and hidden malware causing the real damage.

After a full cleanup, we verify your system is genuinely clean, update your protection, and show you how to avoid the next infection. Your files and photos stay intact whenever possible. With same-day turnaround and our no-fix-no-charge promise, getting your computer back to safe and fast is simple.

Infections We Wipe Out

If your computer is acting possessed, it’s probably one of these — and we handle them all.

🚫

Pop-Ups & Adware

Endless ads, browser redirects, and toolbars removed and blocked for good.

🔒

Ransomware

Locked files and ransom demands — we assess, clean, and recover whenever possible.

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Spyware & Keyloggers

Hidden programs stealing passwords and watching your activity, rooted out.

☎️

Tech-Support Scams

“Your PC is infected” scam screens and remote-access takeovers shut down.

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Deep System Cleanup

Rootkit removal, startup cleanup, and a full tune-up so it runs fast again.

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Protection Setup

Proper antivirus and safe-browsing setup so the next click doesn’t cost you.

If It Has Already Happened

Being straight about the limits saves you a trip and saves us both time.

Don't call the number on the screen

Microsoft and Apple never put a support phone number in a browser pop-up. The page itself is the scam.

If you gave someone remote access

Disconnect from the internet, then change your email password from a different device — email is the key to resetting everything else.

Don't pay a ransomware demand

Payment frequently buys nothing. Call first and let us assess what is recoverable before any money moves.

Cleaning alone isn't the fix

If the door it came through stays open — old browser, bad extension, reused password — it comes back. We close that as part of the job.

What It Costs

The diagnostic is $119.95. It is paid up front, it is non-refundable, and it is credited toward the repair if you decide to go ahead.

You see the diagnosis and the full price before a single part is ordered. You approve it or you decline it — nothing happens until you say so.

No fix = no repair charge. If we can’t solve it, you don’t pay for a repair.

404Google Reviews at 5.0★
20+Years in Business
1096+Combined 5-Star Reviews
A+BBB Accredited Rating

How It Works

Simple, transparent, and built around your approval — you see the diagnosis and price before we touch anything.

STEP 1

Bring It In or Call

Drop off your device at 816 Franklin St A, Anthony, or call 915-886-7098 to describe the issue.

STEP 2

Upfront Estimate

We diagnose the problem and give you a clear, itemized estimate with photos of the actual issue before any work begins.

STEP 3

You Approve

Approve or decline by text. Nothing gets fixed and you owe nothing until you say go.

STEP 4

Fixed Fast

Most repairs are same-day. We text you the moment it’s ready for pickup.

Serving the Whole Borderland

Serving El Paso, Anthony, Canutillo, Santa Teresa, Sunland Park, Chaparral, and Las Cruces from 816 Franklin St A in Anthony, TX. Bring in your infected laptop or desktop — or call first — and we’ll have it clean, safe, and fast, usually the same day.

What Your Neighbors Say

A few of the 404 five-star reviews from customers across El Paso, Las Cruces, and Anthony.

★★★★★

"Overall great experience and the staff are amazing Will be going back for all my computer needs"

— Queen T.
Google review · 2026/07/23
★★★★★

"This place is awesome! I would recommend it 100%. Whether you need a computer, replacement parts, technical assistance, or just want to check out a cool local shop, One Stop is the place to go."

— Juan Aviles
Google review · 2026/06/03
★★★★★

"Great service and affordable electronics is all I ask for and they certainly achieved that!"

— Joel Dominguez
Google review · 2026/05/01

Frequently Asked Questions

Common signs are pop-ups, a sudden slowdown, browser redirects, programs you didn’t install, or a locked screen. Bring it in and we’ll tell you exactly what’s going on.
In the vast majority of cases your files and photos stay safe. We always aim to clean the system without data loss and will tell you up front if anything is at risk.
We assess every ransomware case individually — some files can be recovered, some can’t, but we’ll be honest about your options and never pay a ransom on your behalf.
Don’t call it and don’t let anyone remote into your PC. Bring it to us — those “tech support” screens are scams, and we’ll remove it and make sure no one has access.
Most cleanups are same-day. Heavily infected systems may take a little longer, and we’ll always give you the turnaround before starting.

Find Us

816 Franklin St A, Anthony, TX 79821 · Mon–Fri 11am–7pm · Sun 10am–4pm

Get a Price

Tell us what is wrong and we will come back with a real number. No obligation, and nothing gets worked on until you approve it.

✅ Got it! We’ll reach out shortly. Need it now? Call 915-886-7098.
⚠️ Something went wrong. Please call us at 915-886-7098.

Stop the Pop-Ups Today

Same-day cleanup, and no charge if we can’t fix it. Call now.

📞 Call 915-886-7098 Now